1.0 Bookings & Payment
1.1 A 50% deposit is due at the time of booking to confirm the booking. The remaining full payment must be paid 2 weeks prior to the start date.
1.2 I will endeavour to provide your course regardless of the weather, but in some cases it will not be possible to provide a quality day out to meet your aims and expectations, in this case I will offer alternative dates or will refund 100% of your money paid.
1.3 If you need to cancel, I will look at rearranging dates if that will work for both of us. If you cancel more than 2 weeks before the course starts I will refund you 50%, if you cancel within 2 weeks of the course starting there will be no refund.
1.4 I recommend you take out personal / trip insurance to cover any unforeseen travel, health or other events that may effect you getting to us.
1.5 Unless stated otherwise, costs are for instruction and borrowing of helmets and harnesses.
2.0 Participation Statement
2.1 Climbing, mountaineering and hillwalking are all activities that carry an element of risk. These risks, however small, cannot be completely removed and even if they could be, it would defeat the purpose of these activities as adventure sports.
Cove Climbing will manage risk effectively, but participants must accept that participation in mountaineering and outdoor activities involves an acceptance of objective risk and responsibility of one’s own actions. Please also refer to the British Mountaineering Councils details on Risk and Safety.
By participating in a course or activity with Cove Climbing you are agreeing to the following statement by the BMC.
“The BMC recognises that climbing, hill walking and mountaineering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions and involvement.”
2.2 Participants have the right to sit out and not take part in any activity, however I will insist you follow all safety instructions given. Any client that acts against the advice of Liam will absolve them-selves of any duty of care or professional indemnity of Liam’s during the course or activity.
2.3 Cove Climbing does not have an upper / lower age limit for participants. However there is a minimum waist size of 45cm to fit the childrens climbing harnesses. If a participant is under 18 years of age, then a parent must be present for the duration of the activity. The parent does not need to take part in the activity, but must be aware of all taking place during the activity.
3.0 Health, Fitness and Accessibility
3.1 When participating in courses and activities you must expect to be involved in adventurous and sometimes strenuous activities. Although prior experience and/or training is not necessary on most of the courses/activities, you are expected to be of good general health and mobility. You must declare any relevant medical conditions prior to the start of the course / activity as part of the booking process. Any current injuries and/or serious illnesses that may have an impact on the course or activity must be declared. The customer must satisfy him/herself that taking part in the course is within his/her own capabilities.
3.2 Most courses and activities take place in rugged and uneven terrain. Climbing activities normally take place a short walk from the road and with uneven steps which may require hands for balance / assistance on final approach. The terrain and venues are easily accessible to most participating climbers. If any attendee or parent observing has difficulty with mobility or accessibility, please let us know in advance, as there may be (with suitable notice) alternative more accessible venues.
Hillwalking / mountaineering courses or activities will be in the hills. You will need to have a reasonable level of fitness to get the most out of the day. For days in the hills you will normally be carrying your own rucksack with equipment and possibly a few extra things shared between the group and your instructor. You will likely be walking up and down hill sides, possibly for much of the day depending on the activity.
4.0 My Insurance and Qualifications
4.1 Cove Climbing courses and activities are always run by Liam Malone, who has been trained and assessed to high levels as determined by the National Governing Bodies in Mountaineering and Rock Climbing.
I hold the Mountaineering and Climbing Instructor qualification and Winter Mountain Leader qualification. All activities and courses run by Cove Climbing fall under the scope of these two qualifications. For more information see Mountain Training link – Qualifications (mountain-training.org). Further to this, I have over 10 years Hillwalking, Climbing and Mountaineering experience and 7 years working in the Outdoor Pursuits / activities industry.
I am insured and hold Professional Indemnity and Public Liability Insurance for all activities and courses I offer.
In the first instance, any complaints should be reported to the instructor on the course / activity. If your complaint is not resolved to your satisfaction or to approach after the activity, contact Liam@coveclimbing.co.uk